. Navigate in the Eufy Security app down to the Homebase 3 and tap on it, then tap on the settings (gear/clog icon), then tap on Notification, then Ignore Notifications, enable Ignore Notifications, and then check (toggle on) the familiar faces you do NOT want notifications for. To ignore people, go to your home base settings. Try and disable the battery optimization for the eufy app. For each new face, tap Yes, No, or Not a person. May 5, 2021 · 1 Like. Firmly secure the camera onto the mounting bracket and adjust the angle (20º~30º recommended). 03-23-2022 04:14 AM. 5. k. From there, you can enable or disable various types of notifications, including motion detection and sound detection. Take the video doorbell to your front door and check the live view in the app. Aug 17, 2021 · Sometimes if there is a lot of events, I sometimes get the newer notifications through and while viewing them, 1 or 2 of the older notifications came through. With the embedded AI chip, we can provide you with a local, safe, and intelligent detection experience. Please launch the eufy Security app > Wall Light Cam Settings > turn off the camera. 3. I understand that the option exists to remove switch off notifications entirely when you are at home but I would still like to be notified Mar 13, 2023 · I said to myself when I saw the claim of 99. Except that I get 40,000 notifications a day when my husband is coming and going, gardening, mowing the lawn etc. Go into notifications settings for the Homebase itself. It seems to be working OK, but I can't work out what the images you set in "Familiar Faces" are used for (Menu -> Settings -> Smart Detection -> HomeBase). This worked for me for the home base associated with inside cameras, but not for a floodlight camera outside that has it’s own mode. Have a look at this guide to troubleshoot (see "Change settings" section): Familiar face detection. John0 August 17, 2021, 8:08pm 3. The AI feature includes Human Detection, Facial Detection, Pet Detection, and Crying Detection. Thanks for the Info, but i couldn’t find the sektion. To turn specific video events on or off: Open the Google Home app. chugene April 3, 2022, 5:17am 1. Please help me out. Then press the "moon Zzz" and chose if you want the camera to be off for 30 min, 1,2,6 or 12 hours and then Press Snooze. As I want everything to be recorded but only notified about door rings. It would be better to be alerted about something happening in Mar 4, 2020 · 1）eufy Security app－>Help－>Live chat/Call us/Feedback；. Eufy Extras for a Smarter Home Eufy offers a seamless smart home integration which allows you to pair its products with other smart home devices. You can review faces that the AI camera picks up, or you can take a selfie with the Eufy App or select an image from your phone’s media library. Facial recognition is a bit different though. The detection abilities are WAY better than Ring Turn off notifications on Admin without turning off for guest I installed a doorbell camera for my tenant who lives in the other portion of my house. They already have the explorer button if you wish to shop for items and also that bouncing gift box on the top every Nov 30, 2022 · Eufy pledged to update its setup language and "be more clear about the use of cloud for push notifications in our consumer-facing marketing materials. Jan 31, 2022 · In notification both boxes are ticked. This really doesn't work however, as the camera will still send you a human alert it just won't tell you if it's a known person or stranger, which is worse, in my opinion. All motion still filters I guess, but thnx. This morning, one of our cameras detected us 42 times. You need to go under the Security tab and select Home, then Homebase. This is becoming annoying. And in security, home 2 of three boxes are ticked. For example, i have the home base connected with all of my other cameras, I can go into the modes and just have it record without sending any notifications. Live Streaming. For Android Devices Please note the exact path to disable eufySecurity app May 10, 2023 · It recognizes familiar faces, and i set it to ignoring familiar faces, but i still get notifications every time anyone is detected, whether it is a familiar face or not. Like today, I noticed a “bubble” like popup when i open my app. I don’t know about you guys, I am seeing more ads on my Eufy iPhone app. Things should go quicker then! xstealthyx August 17, 2021, 9:32pm 4. gae302 November 28, 2022, 10:20pm 12. Homebase> settings> notification but there's a chance you'll still be notified. Currently I’m getting about 100 notifications a day and it’s very annoying. It doesn’t make much sense for me to be recorded and notified Sep 3, 2021 · Feature Request: Ability to turn off notifications if camera sees family members. chefrd August 1, 2022, 7:36pm 7. Jun 17, 2020 · When I raised this with Eufy Support I was informed that the system had been changed to send notifications at night time for all motion because the AI system was not always able to detect a Person/Human. 8: 1574: Lumi Plug-in Night Light. I have both Eufycam 2 and the wireless doorbell. Share. It recognizes familiar faces, and i set it to ignoring familiar faces, but i still get notifications every time anyone is detected, whether it is a familiar face or not. Or even better, let us group devices to snooze as Oct 31, 2020 · Is the car crossing the face of the camera or coming toward or away from the camera. • Tighten any loose screws in the panel that connect to the doorbell circuit. Tap Favorites or Devices. Tap and hold your device's tile More Settings . 1 Like. Mar 5, 2021 · Wishlist. So from her Eufy app on her iPhone I can change the notification settings in the app for each camera from ‘default’ to ‘silent’. Apparently this new feature was introduced because of user demand. I have added familiar faces and want to be notified of movements only if it’s not due to familiar faces when I’m Jun 12, 2023 · I have a Eufy 3C 300 2 camera setup with S380 HomeBase. Same here, this filetring doesn’t always work… @eufy_Operation - please fix this. 0-Tunable White. tri1708 August 1, 2022, 6:35am 6. eufy Security Team. Lumi Stick-On Night Light. @eufy_Operation / @eufy_official Jul 1, 2023 · Queries. How does one use facial recognization? My homebase and camera and doorbell use the latest firmware and the Android and iOS Apps are also the latest from the App Aug 1, 2022 · Queries. There should be a section for notifications. My new Homebase 3 now reports 0GB available of 0GB total storage. It kinda successfully 3. I just installed Eufy Cam 3 with activated face detection and get thousands of notifications caused by family members. I have added familiar faces and want to be notified of movements only if it’s Oct 26, 2022 · p. Hi where is mode’s settings. Queries. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. The little bell with z,zs is for that purpose. Select the current Mode, Select Homebase, and then find your device (2 Pro) and uncheck push notifications. can recognize any human being but not specifically) Daugavpils June 11, 2022, 10:24am 3 1. I had thought the "Facial Recognition" would mean the names attached to the images in Settings: Open the Google Home app . Changes to your camera's event settings will affect your notifications. May 11, 2021 · eufy will not do face recognition, only thing we do is human recognition. 0. It has 'ignore notifications'. It would be nice if someone from Eufy Feb 10, 2023 · Eufy App → Select Homebase → Setting (cog upper right corner) → Notification → Ignore Notification → Turn On → Select Face’s to Ignore. I can’t seem to find a setting to disable Feb 20, 2021 · Sobrevilla February 21, 2021, 5:03am 2. Cameras allow you to select between notifications for people, any other movement and/or sounds. Same for my wife and kiddos. 0-Dimmable White. Best, Lance If you find one, reset the breaker or replace the fuse, and then test your doorbell. Any idea if it’s possible to stop the notification on the detected familiar faces? Nov 3, 2023 · Firstly, launch the eufy Security app and select the desired device. human recognition=face recognition. On the eufySecurity app device page, click the "Snooze" icon on the camera card to enable the Snooze feature, which will disable camera notifications for a period of time set by the user. Thank you. I have all 4 family members set as familiar faces, and the HomeBase Ai can generally recognise the family member correctly. To learn more, you may visit our public article about “Familiar face detection”. Eufy App → Select Homebase → Setting (cog upper right corner) → Notification → Ignore Notification → Turn On → Select Face’s to Ignore. no you can’t… anyone has another option? I want to turn off two factor authentication, but it won’t let me. You'll receive notifications only for the types of events that are turned on. Steps in the app: Security Mode Settings > Disable “React to motion”. You want to disable notifications and keep getting notifications. Then, under that, you should see your device and be able to turn off the Homebase alarm Jul 10, 2023 · That’s all working perfectly. You can mute notifications for a short period of time within the app by clicking on the snooze button. How can known persons be filtered, so that no notifications are send? Dec 7, 2023 · Queries. There you can choose individual familiar faces to ignore. And like our eyes, your doorbell doesn’t have as wide of a field of view when objects come close. I have added familiar faces and want to be notified of movements only if it’s not due to familiar faces when I’m home. 6) is always sending notification even for known faces… @eufy_Operation / @eufy_official please fix it, as one of your selling points is that the system only notifies you of unknown persons. 3 Likes. 3. show post in topic. I then shared his devices to my Eufy app account. Jul 8, 2019 · -If a human is detected, the AI engine matches the face to the internal database to determine if it’s a trusted face. true. the two factor authentication to access the camera is annoying and doesn’t function all Jun 12, 2023 · When i get sent a notification of a detected person the detection capture asks "Is this a person?"Y/N. Dec 27, 2020 · I’m new to Eufy, but quite familiar with surveillance systems. dan19177 October 29, 2022, 8:32pm 10. It’s a fail with the older cams. Mar 11, 2023 · I said to myself when I saw the claim of 99. Right now, they’ll get the alerts you receive. Dec 22, 2023 · Ive reset and factory restet the base unit, which by the way makes yountake down all the cameras from the wall to scan the QR codes oh boy and still no answer!! Same here. From what I can see, all my cams can do "Human Detection", "Facial Detection" and "Facial Recognition". Let us know if that helps. But I want it to record all motions, but only get notifications for human since the human detection is usually garbage, especially if the person's face is covered up. 9 percent accuracy… “ I will believe that when I see it. Once the device is found, you can use the following voice commands to view the camera’s Live Stream. It looks like night time starts at 5pm and goes until 5 or 6 am. Has this been solved, and if so, what settings should I apply to stop notification updates if there is a familiar face/person. We’re able to see wider angles at further distances, just like your doorbell. Jun 12, 2023 · It recognizes familiar faces, and i set it to ignoring familiar faces, but i still get notifications every time anyone is detected, whether it is a familiar face or not. Motion Sensor. If your camera has detected new people, you can tap New faces to find and categorize them. Familiar Faces: People programmed as a Familiar Face will more likely be recognized. ” My HB 2 couldn’t tell a car tire from a human. Which I would prefer rather then being on holidays and waking up in the morning to footage of someone breaking in. I then reset my HomeBase2 and 2 x Eufy 2C cameras and installed them at my parent’s home, setting them up in the app using my dad’s phone. Video-Doorbell. Reply. It looks like the notification is sent before the face is recognized, so what is the purpose Nov 28, 2022 · Eufy App → Select Homebase → Setting (cog upper right corner) → Notification → Ignore Notification → Turn On → Select Face’s to Ignore. Select Familiar faces. I have gotten the feature of “do not notify for known faces” to work 0% of the time. 2. Turn off. (ie. Aug 18, 2022 · B. Oct 21, 2020 · One of my favorite features about my Nest Hello was the ability to recognize and tag familiar faces, and to turn off alerts when they are at the door. I have also set “Ignore Notifications” to On and ticked all 4 family members so as not to be sent pointless notifications of the family ( Familiar Faces ) coming and going. The constant alerts for family members is quite annoying* when I really just want to be notified if someone else comes for the door. He also gets notifications when I'm leaving for work/coming home etc. It looks like the notification is sent before the face is recognized, so what is the purpose of being able to ignore familiar faces?!. I have added familiar faces and want to be notified of movements only if it’s not due to familiar faces when I’m Oct 26, 2022 · p. 0 Lite-White&Color. You need to go to the app, then go to the security tab on the bottom row, then under device controls. Turn off the camera. My son likes to run around the yard, which means I have to snooze 3 cameras and the doorbell individually. Select mode from Home, Away, Customized mode. Also, you might try disabling human detection and play with the sensitivity. You can set this up from Modes settings. Go into the app in the Security tab, at the bottom of the page. 8) with a connected eufycam 3C (firmware 3. Schedule mode. 6) is always sending notification even for known faces…. 99, the new Eufy Edge Security System is more expensive than other wireless outdoor security camera systems. Different phone models may have varying settings, please note this step is to make sure the app does not go into sleep mode on your phone. 7. But it is totally unclear how to add family faces so the doorbell won’t send notifications every time I leave or comeback home. Jul 31, 2023 · It recognizes familiar faces, and i set it to ignoring familiar faces, but i still get notifications every time anyone is detected, whether it is a familiar face or not. So for example, between the hours of False notification someone has been spotted. Considering Nest has familiar face functionality I'd appreciate more granular options with people notifications. Boy…. Lumos Smart Bulb - White&Color. egraettinger March 5, 2021, 4:50pm 1. May 23, 2020 · Here is what I did, FYI I set her as admin. You can turn off notifications there. How’s it working for you? Straighten the wire ends if necessary. f71 October 26, 2022, 7:35pm 9. Let’s Explain the Technology. Is there a way to tell the Eufy Pro camera system to record clips whenever motion criteria are met, but only send notifications when motion occurs within specific areas of the FOV? In other words, I want to be able to define one set of criteria for recording, and another set of criteria for notifications. Nov 21, 2022 · At $549. Click on the blank area of the schedule time table or click on the “+” in the upper right corner to add a new schedule time period. Jan 25, 2023 · My family likes to be out on the porch and backyard so having the family notification is just not helpful. Hope this helps!! Aug 1, 2022 · Queries. Turn Familiar face detection on or off for each camera. Discover new smart devices via the “Smart Home” menu in the Alexa App or Alexa voice control. Jul 7, 2023 · That, I can understand: after all, it’s a security measure. . Hi there, Could somebody please explain how I can turn off notifications for familiar faces? I don't really need to get notifications every time my family is in the garden. Choose if the Schedule mode will repeat in specific days. Thanks. I have ignored my family for example. Why not have instead of only "Is this a person?"Y/N, also have Sep 18, 2021 · Currently I just get notifications. Familiar Faces Missing on iOS? Eufy cam 3, Disable notifications for known people (family) Plastic film coming off s330 solar cam. Next, click on the Settings gear icon and select Notifications. pickerill April 25, 2024, 12:30pm 7. Jul 19, 2023 · Facial recognition: Eufy's cameras have facial recognition technology that can detect and recognize familiar faces, allowing for personalized alerts and notifications. g. You can also edit the Security Modes to make only one camera send a push alert. stanusj December 7, 2023, 5:34pm 22. For iOS Devices Please select Settings > tap eufySecurity > tap Notifications > tap the Allow Notifications bar to disable it. Drill holes with a 15/64 inch (5. @D. Then I go to settings on the iPhone and notifications section for ‘Eufy’ and untick ‘Lock Screen’ and ‘banner’ and just leave ‘Notification Center Sep 30, 2022 · The HomeBase 3 settings allow you to add “Familiar Faces” under Face Management. Choose a location where you can see the desired field of view. Dec 29, 2020 · you can disable this un the app under your account I believe! I never enabled it because on my computer I know first hand how annoying it is. App told me - to paraphrase: new faces recorded, pick those you know. We will get back to you as soon as possible. Dec 22, 2023 · My Homebase 3 (firmware 3. Oct 19, 2022 · noteufy October 19, 2022, 6:13pm 1. The AI engine is built into the hardware, not in the cloud. Jul 14, 2022 · Queries. I in all motion. The AI feature hasn’t been very good as is but this is disappointing. If you have any further questions, please contact eufy support engineers for assistance. Regards, Emerson Feb 9, 2022 · Go to the Homebase menu under Notifications to select which ones you want. Another one with the same question. This is fairly standard What you do is that whenever you are going out to the garage, or don't want the notifications, -press on the app and when you see the LIVE window showing your camera you press the three dots in the right down corner. Consider the following factors: Check if you can reuse the existing holes and anchors in the wall or door frame. Lowww June 9, 2020, 4:47pm 3. 1. Tap Settings . Please launch the eufy Security app > select the Security tab > select Wall Light Cam > set the camera to Disarmed mode. Yep, there’s a setting in the Eufy app that says human only. I would like to have the ability to disable auto-recording & notifications during certain periods of the day on certain cameras. My Homebase 3 (firmware 3. Same issue. It is separate from the doorbell ringer bell. Dec 22, 2023 · Yeah this is a bit of a joke… honestly its a no brainer that there should be some functional way to avoid getting notifications for particular individual’s being detected e. Tap Settings Subscriptions Nest Aware Familiar face detection. 3 with 1TB Toshiba hard drive installed and formatted paired with 2K wireless doorbell T8210 v 1. Hi all! Just added a Eufy Cam Pro 2 Pro to my setup today. “Alexa, show me [eufy device name]”. I am not seeing this Ignore Notification option for my Dual 2K with Homebase 2. family members that we dont want. Button Wear and Tear: • Inspect the button for subtle wear. Choose a Location. Those events are recorded but not notified. Basically with my previous hard wired system if an alarm went off and I wasn’t home it would wake me up with a siren on my phone. Stop alerts for specific people. " Other claims made by Moore and SEC Consult Apr 12, 2021 · I still want to record so that I can have a record if something bad happened. To complete turn off recording go to security ti disarm. The cameras can determine if the motion is human faster than it can recognize a face, so it will still send you a Set the camera to Disarmed mode. Thats on the one hand annoying and on the other hand bad for battery life. 2）Ask your questions here at the bottom of this post；. Oh who’s there, damn you 3D printer! How many times I told you not to come around here… But seriously this needs to stop. I’ve switched off the annoying siren. This Reddit is aimed at the education and support for the community. I would just be happy if my cams could tell the difference between a human and my car bumper. Right. I have been searching but there’s no way to turn those off. Turn of notifications for each camera seperate. Already have. eufyCam 2. LED Bulbs. I asked Eufy support about this previously and was told that notifications would reduce as the AI learned… however after some weeks this seems totally not the case and bogus advice May 21, 2024 · Same here. It would be nice if someone from Eufy Jul 7, 2023 · Hi have 4 eufycam and Homebase (original one which has ai in the camera and face detection. In the Eufy app >tap on "their" camera > settings > notification settings > motion alerts > change to silent, or you can uncheck the notification type boxes if you don't any popup or ongoing alerts at all. On these 42 times, only 12 Nov 28, 2022 · gae302 November 28, 2022, 10:20pm 12. If you possess the eufyCam (old model), you’re able to add the similar faces via the following steps: Slide the left menu and Go to Settings>Smart Detection>Add Familiar Faces. Not sure if it fully turns off human detection A. Tap EventsSeen events. Open the Nest app . Motion Detection Not Recognising Humans. Lumos Smart Bulb - White. That person is very often myself who is defined as a familiar face and should be ignored as I have ignore Notification turned on and myself selected (that doesn’t work BTW). 2 Likes. For example, I don’t need an alert every time I walk into my house. 5. 2. com. Set Up Notifications. Dec 27, 2021 · There is someone home all day, so getting an alert everytime someone goes into garden is very annoying. You want less detection so if you can change the angle, you might decrease detection. ibs23 July 14, 2022, 3:55am 1. There is an ignore option in the HB3 settings where if it recognizes a familiar face, it won't send you a notification. 1. So in the app on my phone they show under “Shared Devices” separate to my home. Then. Apr 4, 2024 · Apparently, Eufy are aware of this and it was due to a BUG in the latest firmware and they are working on a fix so hopefully in time the faces will show up again on iOS. Jul 30, 2022 · An upgrade solution would be appreciated, especially as the face recognition is advertised…. Please refer to the following methods to disable eufySecurity app notifications on a smartphone, depending on the make and model of the phone. If i turn off notifications then motion does NOT get recorded. In this case, your system will not respond to any motion that gets detected by the motion sensor, and you will also not receive motion sensor event that is logged in the Events tab. I’d love a button to turn off notifications on all devices for 30 minutes or 1 hour rather than selecting it on all 4 devices individually. 09-03-2021 03:23 AM. HI Guys, I think the facial recognition function works out fine. 3）Send us an email: support@eufylife. Any news Anker? show post in topic. Hi have 4 eufycam and Homebase (original one which has ai in the camera and face detection. ( I won’t be turning on the “ no notifications for familiar faces” anytime soon). Thank you for your support. Also, you can turn off this feature completely. Human detection=body shape recognition. This allows the AI system to recognize people in the household and tag them with names you specify. The Meaning of AI Feature. However I still get notifications every Jun 20, 2022 · Go to the Honebase 2 settings. I’m here hoping for answers too. Please add a way to turn off notifications yet still record! cf7 April 12, 2021, 2:54pm 2. After 5 months of time to learn…. If your parents didn’t have their own cameras, I would say to disable notifications on their phone, but that wouldn’t work. Their door faces the driveway so I am using it only if we have a break in or something but I want them to be able to use it for its purpose. Used to tell me something like 986 GB free. Nest app. 17 Likes. Papa75 November 28, 2022, 11:08pm 13. Lumos Smart Bulb-Tunbale White. Turn familiar face detection on or off for each camera. pim325 July 1, 2023, 9:52am 16. Hello, I have been using Eufy webcams for some time. I contacted Eufy and their solution was for me to return my equipment for a refund. Oct 29, 2022 · Queries. 95 mm) drill bit with the included positioning card, then insert the anchors into the holes. “Alexa, show the [eufy device name]”. But if the camera has been able to get a good picture of the person in the same time it sends the notification (so then it can add the name of the person it recognised in the notification), then it’s not risky to not send the notification. Jun 9, 2020 · Jon74 June 9, 2020, 4:43pm 2. We have added us to our familiar face Library but now I'm discovering that you cannot turn off familiar face notifications. The ignore notifications I've found is pretty much useless. 4. Human Only or All Motions. Press it to check for a clear click; a non-responsive or unusual feel suggests a problem. You can choose to ignore the motion sensor in the Security mode settings. Motion is detected better if the direction is across the face of the camera. “Alexa, show my [eufy device name]”. However, you get two EufyCam 3 cameras, a HomeBase 3 to control them and you Jun 8, 2023 · You can turn off notifications for familiar face detection for each Nest camera. It would be nice if someone from Eufy Jul 27, 2022 · Eufy App → Select Homebase → Setting (cog upper right corner) → Notification → Ignore Notification → Turn On → Select Face’s to Ignore. With the Eufy doorbell having facial recognition, it sure would be nice if you could automatically dismiss alerts for known faces. Apr 7, 2022 · Anything that Anker/eufy sells… I got this one today (Android) when I opened the app when I got a notification of motion detected at me front door. This is my issue. Feb 9, 2022 · B. good Unfortunately, at the moment…there isn’t a way of doing it…yet. You have to go to motion detection and click on which one you want. Homebase 3 S380 v 3. How do I turn off notifications just for when the camera/home base changes mode when using Oct 18, 2021 · So for example, between the hours of 8AM and 4PM, we would like to disable notifications on all cameras but also disable on certain cameras recording of any events. Ste27215 May 14, 2024, 7:35pm 8. You can also turn off the push notifications altogether by simply toggling the switch next to eufyCam 2C Pro. ocs4 May 5, 2021, 9:54pm 2. I have added familiar faces and want to be Jul 7, 2023 · Eufy App → Select Homebase → Setting (cog upper right corner) → Notification → Ignore Notification → Turn On → Select Face’s to Ignore. Mar 23, 2022 · Options. Apr 17, 2020 · The App mentions facial recognition of family members. Lumos Smart Bulb 2. I do anyways. Go to phone Device Management > Battery > Unmonitored apps > Add apps > Select and add eufySecurity. Then at nighttime it has to record any movement. Connect the USB-C connector to the USB-C port of the solar panel. How’s it working for you? Dec 8, 2023 · Tap Settings Subscriptions Nest Aware Familiar face detection. Customize your Activation time. I don’t have the same notification options. The when your leaving you will need to go into the App Security & click Away when you return home you will need to go into the App Security and click Home Mar 27, 2022 · Its a pretty common sense to not be notified when you yourself are detected. No linking to product sales, affiliate links, self-promotional links, or selling equipment. I have the homebase 3 and S330 camera’s. Apr 30, 2020 · Wishlist. I get notified when someone has been spotted even though I tuned off notifications for familiar faces Homebase 3 and s330 cams. Add eufySecurity to unmonitored/whitelist apps. If you don't have the home base, there might be Apr 3, 2022 · Queries. Then, follow the on-screen prompts to identify the face. Nov 28, 2022 · gae302 November 28, 2022, 10:20pm 12. Would like to have it set up so only alerts between times overnight or when out. In the App under Security/Modes click the gear icon for Home there uncheck Notifications & Record Video for the cameras you don’t want notification for. id nn xi bg db so bk sg ck ud