Bnsf customer service Dec 18, 2023 · If you have questions about your shipment and need assistance, we encourage you to contact BNSF Customer Support at 1-888-428-2673, utilize Message Us on the BNSF Customer Portal or contact your marketing service representative. 1-800-832-5452. Prequalify with a salesperson 2. Aug 24, 2024 · BNSF purchases material and service items from an extensive list of sources. We gave them a new, reimagined site with innovation and convenience at the forefront. This embargo impacts all shipments May 9, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. m. 800. BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers. If you are a new BNSF customer, please begin by getting a Personal Identification Number (PIN), so we can provide you customized and confidential service. There you can submit an 'Application Programming Interface (API)' / 'Restricted Service' request. Normal coverage will resume on Saturday CUSTOMER REGISTRATION. All customers will be required to provide a PIN to speak to a live agent. Please include your BNSF purchases material and service items from an extensive list of sources. com. This service is one day faster than the existing service from Monterrey to Chicago. This is BNSF. While terminal dwell was higher versus both the prior week and last month, it was still 6% lower than October 2023. Our dedicated team is comprised of intermodal specialists—people who know the business because they live the business. Regular coverage will resume Friday, July 5. Nov 7, 2024 · SHUTTLE TRAIN SERVICE This year, BNSF will observe the Thanksgiving holiday on Thursday, November 28, and Friday, November 29. Local service compliance has improved slightly from last week and month. May 9, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Jul 8, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. As communicated this morning, BNSF issued a temporary permit embargo affecting southbound traffic moving through Eagle Pass and El Paso, Texas to Mexico. Information on how to contact BNSF departments. Jun 3, 2021 · News & Media. If you are a registered customer and need to recover your PIN, please login to the BNSF Customer Portal. Rail Talk Highlighting our commitment to safety, service, communities and our heritage. Carload Customer Reference Guide Setup A BNSF ID and password are required to access online tools. Register as a new BNSF customer Web Support and tool training: Call: 888-428-2673 Nov 7, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. Regular coverage will resume on Friday, July 5. Friday, November 29. Customer Support will maintain a limited staff on Independence Day. BNSF plays a vital role in our 3 days ago · As a reminder, BNSF will add a standard $160 credit for every unit that outgates on a BNSF storage holiday as defined in BNSF’s Intermodal Rules and Policies Guide (located in the Rules and Publications section of our Customer Portal - must be logged in for viewing) from any BNSF-operated intermodal facility (Group 1 or 2). May 6, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. WHAT CAN YOU SHIP? Our consistent and cost-effective service takes products of any size to customers where they need them. The new system uses natural language understanding to accurately interpret requests and route you to the appropriate support team. 5452. 832. Jun 14, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. WHERE CAN YOU SHIP? BNSF's network can get you there – no matter where you're shipping your freight. 1-800-533-BNSF (2673) Terms Learn how easy it is to become a BNSF customer. Mar 6, 2022 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Nov 12, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. The estimated time for opening the main track is is approximately 11:00 p. FACILITY DESCRIPTION: The Mid Texas International Center (MidTex) provides a private automotive distribution center in Midlothian, Texas, consisting of approximately 165 acres. The route utilizes the new Sandpoint Junction Connector rail bridge, completed late in 2022, allowing for two-way traffic on the bridge which crosses Lake Pend Oreille. The Chicago May 6, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. See all the steps for becoming a new customer or new user. . Normal coverage will resume on Saturday Nov 7, 2024 · SHUTTLE TRAIN SERVICE This year, BNSF will observe the Thanksgiving holiday on Thursday, November 28, and Friday, November 29. Cli May 7, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Empty Shuttles Customers with empty trains arriving at the loading facility after 12 p. Oct 1, 2024 · On Monday, September 30, 2024 at approximately 1:00 a. Normal coverage will resume on Saturday May 5, 2021 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Jan 15, 2024 · BNSF teams are driving improved operational performance as weather conditions slowly improve across much of the BNSF network. Normal coverage will resume on Tuesday, May 28. LEARN MORE May 9, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. We will continue to provide customers with further updates as to when we are able to safely resume operations in the region. BNSF purchases material and service items from an extensive list of sources. Dec 15, 2022 · If you are a BNSF customer and would like to subscribe to receive Customer Notifications or change your current email subscriptions, log in to the Customer Portal on BNSF. New Company: never shipped with BNSF 1. Development. Plastic is playing an increasingly important role as it’s being used in face shields for healthcare workers on the front line of the COVID-19 pandemic. If you think you need access to a restricted service, use the Message Us tool, which can be found under Help in the BNSF Customer Portal. As we communicated, an outbreak of record-breaking cold temperatures, wind chills and heavy snow and ice accumulations has created significant service challenges across the core of our network since Friday. We invested many person-hours listening across a broad customer cross-section both initially and throughout development to ensure that the end result delivered value for our customers. CDT, we received a preliminary report of a service interruption near Siberia, CA which affected the main track. Here is a list of ways you can contact various departments within BNSF. No matter what you're shipping, BNSF has a service to meet your needs. Looking for a media Some of the services in the BNSF Customer API are restricted. O083: Cicero, IL - 26th Street Dec 5, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. BNSF plays a vital role in our Sep 30, 2024 · On Monday, September 30, 2024 at approximately 1:00 a. Sep 24, 2024 · BNSF is migrating its Customer Support phone system to the cloud to allow for improved voice authentication, intent recognition and menu optimization for customers who contact BNSF’s 800-number. Jul 19, 2024 · BNSF remains in contact with Microsoft and the other railroads and will continue to monitor the situation closely. Cli BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Journalists on deadline: Email the Media Request Team. Welcome to the BNSF newsroom. Here we explore how our investments and innovations enable the reliable and efficient delivery of freight. At BNSF, we listen to our customers, so when we heard them say our customer portal had room for improvement, we did something about it. As we reported , a train derailment near the Arizona-New Mexico state line, approximately 22 miles southwest of Gallup, NM, affected our main track. It is easy to use and provides quick responses. MidTex Vehicle Facility. The main track was re-opened on Monday, September 30, 2024 at 6:18 p. Dec 5, 2024 · As a reminder, BNSF will add a standard $150 credit for every unit that outgates on a BNSF storage holiday as defined in BNSF’s Intermodal Rules and Policies Guide (located in the Rules and Publications section of our Customer Portal - must be logged in for viewing) from any BNSF-operated intermodal facility (Group 1 or 2). BNSF. For the second consecutive week, total weekly volume has surpassed the 200,000-unit mark as we approach the final days of the parcel peak season. As always, we appreciate your business and will continue to provide customers with further updates. Quantum service is highly customized to each customer’s supply chain needs, taking into account service expectations, transit requirements and operational procedures Quantum service includes: 24/7 planning, oversight and proactive exception management by a joint BNSF and J. Dec 11, 2024 · Ship with BNSF. BNSF plays a vital role in our economy’s supply chain, moving freight across our nation every day. Our award-winning Customer Support team can assist you with all your needs regarding your shipment on our railroad. News & Media. This number will connect you directly to BNSF's Resource Operations Call Center, which is staffed 24 hours a day, seven days a week. For track-related inquiries and incidents, please contact the BNSF Resource Operations Call Center at 1. I'm looking for general information about BNSF; Customer Support; Railroad Emergencies. Service. BNSF's award-winning Customer Support team can assist you with all your needs regarding your shipment on our railroad. An integrated approach and cohesive team make our level of service and responsiveness a true differentiator. com Update notifications inform BNSF customers of new Web tools at www. If you are a BNSF customer and would like to subscribe to receive Customer Notifications or change your current email subscriptions, log in to the Customer Portal on BNSF. Your business is important Whatever you are shipping, BNSF provides a wide range of value-added services to support you in every phase of the shipment life cycle. com, or changes to existing tools. BNSF intermodal facilities FIRM codes; Alliance, TX - 1111 Intermodal Parkway: T926 : Atlanta (Fairburn), GA - 6700 McLarin Rd. NEW USER. Normal coverage will resume on Saturday BNSF purchases material and service items from an extensive list of sources. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that shipments from Saturday, May 25 through noon on Tuesday, May 28, may experience delays of up to 24 hours. Experience exemplary customer service throughout your shipment process. 100 Center Drive Midlothian, TX 76065. The service complements BNSF’s existing service offering from the Pacific Northwest to Texas, launched in 2017, which provides access to the largest markets in Texas. Nov 7, 2024 · Service. Apr 29, 2024 · BNSF service on the Southern Transcon, our primary route between Southern California and the Midwest, has been restored as of yesterday afternoon. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. May 6, 2024 · TRAIN SERVICE This year, the Memorial Day holiday falls on Monday, May 27. Please include your If you are a BNSF customer and would like to subscribe to receive Customer Notifications or change your current email subscriptions, log in to the Customer Portal on BNSF. CST. Your business is important BNSF purchases material and service items from an extensive list of sources. Forgot User ID? Contact BNSF Logistics for 3PL logistics quotes, supply chain management, customs brokerage, supplier services, and reverse logistics solutions. BNSF, in joint service with Ferromex (FXE), offers intermodal service between the Monterrey, Silao-Bajio and Pantaco-Mexico City regions, key markets in Northern and Central Mexico, through the Eagle Pass, Texas border gateway. SERVICE EXPECTATIONS FOR THE WEEK AHEAD Ship with BNSF. bnsf. Dec 22, 2023 · BNSF purchases material and service items from an extensive list of sources. See the jobs at BNSF with all category Opportunitys. B. Customer Support is also available through the MESSAGE US app in our BNSF Customer Portal. May 24, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. LEARN MORE Inclusion. Jul 7, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. Whatever you are shipping, BNSF provides a wide range of value-added services to support you in every phase of the shipment life cycle. Hunt team Nov 12, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. Your company is currently or has previously shipped or received freight via BNSF rail; Sep 11, 2023 · At BNSF, we take pride in knowing that each of our customers receives a superior experience. With a single contact, we will assist you in resolving your issue. Customs and Border Protection (CBP) that both Eagle Pass and El Paso crossings will resume 24/7 operations at 1:00 p. Wednesday, November 27, may elect to move their official spot time to 6 a. Dec 15, 2024 · BNSF purchases material and service items from an extensive list of sources. Cli Dec 22, 2023 · BNSF has been notified by U. “Team BNSF and our service partners are working tirelessly with some of the nation’s largest consumer brands and store chains to transport essential goods where they are needed most during this unprecedented time,” said BNSF Group Vice President of Consumer Products Tom Williams. Nov 7, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. CDT on Monday, September 30, 2024. Whether you are a BNSF customer, a journalist, a public official, someone looking to work for or with BNSF, or a member of a community where we operate, we want to help you get to the right person. From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them. LEARN MORE Authentication. CDT. LEARN MORE Apr 16, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. New to Rail or BNSF? Learn how easy it is to become a BNSF customer. To understand the pain points, the BNSF Customer Portal team engaged users through surveys, field symposiums and pro-active calls. com Updates: bnsf. BNSF plays a vital role in our May 5, 2017 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. The Chicago Aug 25, 2020 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Jun 4, 2020 · If you are a BNSF customer and would like to subscribe to receive Customer Notifications or change your current email subscriptions, log in to the Customer Portal on BNSF. CONTACTS: Customer Support 888-428-2673. May 24, 2021 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. 3 days ago · BNSF operating teams continue to generate strong overall service performance on the network. Your business is important to us. Dec 5, 2024 · Service. BNSF personnel are responding to assess the affected area. We will show you how to get a rate, ship, track and manage your account. Looking for a media BNSF purchases material and service items from an extensive list of sources. Recently, we provided some upgrades and new customer experience tools so customers have the information they need to make the right choices for their businesses. BNSF plastics customer pivots to aid health workers It’s durable, lightweight, versatile – and right now it’s helping to protect lives. Ethics & Compliance Concerns. By listening to our customers, we’re able to continue growing and evolving to improve the resources we offer them. BNSF will continue to operate Intermodal trains over the holiday. Cli 3 days ago · BNSF purchases material and service items from an extensive list of sources. Mar 11, 2022 · BNSF customers can stay up-to-date on the latest news covering BNSF services, tools, prices and facilities by subscribing to BNSF Customer Notifications. Customer Support will maintain a limited staff on Memorial Day. Ship with BNSF. Here, you’ll find news releases, customer notifications and media assets available for use by news organizations. Opportunity. BNSF plays a vital role in our Jan 15, 2024 · BNSF teams are driving improved operational performance as weather conditions slowly improve across much of the BNSF network. Customer expressly accepts such risk and waives any claim or cause of action for losses or damages which in any way arises out of the unintentional disclosure of Customer's confidential information; Customer agrees that in the event of any dispute concerning transactions processed or requested on the BNSF Network, BNSF's records of such Jul 9, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. You can review the list on the Registration page. Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 29. Oct 25, 2024 · Regarding key service metrics, car velocity has decreased from September, but remains relatively steady with last week. If you are not a current BNSF customer, please find the area that best matches your need under Contact Us. Cli You should call BNSF's emergency number at 800-832-5452 to report any railroad emergency, including the false activation of gates and lights. Customer Letters: Customer Letters inform BNSF customers on a variety of marketing and service-related topics. Dec 5, 2024 · If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. Additional user setup information. CDT, we received a preliminary report of a Service Interruption near Siberia, CA which has affected the main track. Normal coverage will resume on Saturday If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. In order to ensure data security, BNSF uses certificate-based Mutual Authentication (also known as mTLS, or two-way authentication) to allow our customers to validate our identity (Server Authentication), to allow BNSF to validate our customer's identities (Client Authentication) and to protect/encrypt the transfer of data. BNSF personnel responded and assessed the affected area. S. vjpiy qkomz jqfvp aoyi baaxd awcb hzx bhcba eypou ohelg